Terms of use and privacy policy


Tadaruk Digital Store Terms of Use Agreement

Welcome to Tadaruk Digital Store. By using this website, you agree to be bound by the following terms and conditions. Please read them carefully before using the site or purchasing any products or services.


  • 1. DefinitionsStore: Refers to the Tadaruk Digital platform (store.tdaruk.com.sa).
  • User/Customer: Any person who browses the store, makes purchases, or subscribes to its services.
  • Products: Includes tracking devices, cameras, sensors, screens, and fleet management software.
  • Subscriptions: Digital tracking and monitoring services linked to the "Wasl" platform or other government entities.

2. Terms of Use

  • The user confirms that they are at least 18 years old and legally eligible to contract.
  • The store may not be used for any unlawful or unauthorized purposes under the laws of the Kingdom of Saudi Arabia.
  • The user agrees to provide accurate and updated information when registering or placing orders.

3. Payment Policy

  • All prices include Value Added Tax (VAT), if applicable.
  • Payments are made through secure and approved electronic methods.
  • The store reserves the right to modify prices without prior notice.

4. Shipping and Installation

  • Installation is free in major cities (Riyadh – Jeddah – Eastern Province – Makkah), unless otherwise stated.
  • Products are shipped within 2 to 5 business days within the Kingdom.

5. Warranty Policy

  • Devices are covered by a two-year warranty against manufacturing defects.
  • The warranty does not cover damages caused by misuse or installation by unauthorized parties.

6. Return and Exchange Policy

  • Customers have the right to request an exchange within 7 days of receipt, provided the product has not been used.
  • Digital subscription fees are non-refundable once activated.

7. Privacy

  • We are committed to protecting your personal information and will not share it with any third party without your consent, except as required by law.

8. Intellectual Property

  • All site content (texts, images, designs, logos) is the exclusive property of Tadaruk and may not be used or republished without written permission.

9. Limitation of Liability

  • The store is not liable for any indirect damages resulting from the use of products or services.

10. Modifications

  • The store reserves the right to modify the terms and conditions at any time. Continued use of the website after any changes constitutes implicit acceptance of the new terms.

11. Contact and Support

For inquiries and technical support, please contact us:

Email: [email protected]

Phone: +966920021799

Support Hours: 24/7 Availability